Frequently Asked Questions
Everything you need to know about your Brillaré experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Does Brillaré offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as fit may vary between different styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
At Brillaré, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner only with factories that ensure fair labor practices.